Case Study of Rapid Growth

Rapid growth of Wave Spas requiring Amazon FBM, SFP and Global Fulfilment Network

Case Study details

Wave Spas Case Study

– Case Description

Wave Spas is an established inflatable spa retailer. As the business began to grow from a small organisation to a large-scale retailer, Wave Spas experienced unprecedented growth and supply chain challenges. They therefore made the decision to outsource their order fulfilment and find a fulfilment partner to support their growth, including fulfilling orders for Amazon FBM (Fulfilment by Merchant) and Amazon SFP (Seller Fulfilled Prime).

Wave Spas are also working with The Storage Place on the next stage of their global expansion, making use of our Global Fulfilment network with USA, Australia, Canada and Singapore to name a few.

Wave inflatable hot tubs

Reason for using TSP

Looking for fulfilment during the pandemic – experienced unprecedented growth and supply chain challenges.

Products

Inflatable spas & accessories

TSP Services used

W

Order fulfilment for Amazon FBM & SFP

W

Stock management

W

Returns

W

Global Fulfilment Network

Tesimonials

“We have been working with TSP for 18 months and are extremely happy with the level of service and reliability. While so many storage and fulfilment centres struggled this last year, TSP has worked to make sure our customers receive their orders. We are now working with TSP as they help us open into new markets globally.”

– Daniel Luper

“Great company that truly understands the benefits of quality work and service. TSP is ambitious and we look forward to further partnering with them on the next stage of our global expansion. Michael, Jack, and Claire are all fantastic and have truly supported our business scaling over the last 3 years.”

– Tom Nicholas & John Jeffrey

“Amazing Company! They have supported our business from a small start up to a large-scale hot tub retailer – thoroughly enjoy working with them. Keep up the hard work.”

– Team Wave

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