Privacy policy

We care about your data

Data Protection Policy statement

The Storage Place is committed to a policy of protecting the rights and privacy of individuals, staff and others in accordance with The Data Protection Act 2018. The policy applies to all customers & their customers & The Storage Place staff.

As a matter of good practice, other organisations and individuals working with The Storage Place, and who have access to personal information, will be expected to have their own policy & provide The Storage Place with the details.

Purpose of data held by The Storage Place

The Storage Place only stores relevant personal data on the following basis –

Staff administration detail & records that staff have access to on request.

To carry out our services for order dispatch management, this is held on our software management system, the companies providing these systems also have their own policies & can be obtained on request.

We store customers names, addresses, phone numbers & email addresses that are mandatory to ensure delivery services are carried out effectively. This is held on our third-party CRM system.

We do store relevant personal details for staff in order to process wages & employment matters accordingly. Any sensitive data i.e. medical information is held in personal files in locked filing cabinets & only accessed by authorised staff.

Customers through our relevant software can access details connected to their business.

Customers using our fulfilment software system are issued with an SLA.

Data Protection Principles

The customer, as the client of The Storage Place own their data even though it is stored on our software.

The customer is free to use their data according to their own data protection policies.

If a customer decides to terminate their agreement with The Storage Place, they can request us to delete data from the software they have access to.

Disclosures of Customer Data

We may have to share your personal data with the parties set out below:

  • Other companies in our group who provide services to us.
  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurer.
  • Government bodies that require us to report processing activities.
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We share your personal data within our group of companies which involves transferring your data outside the UK and European Economic Area (EEA).

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the UK or EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:

  • We may transfer your personal data to countries that the UK or European Commission have approved as providing an adequate level of protection for personal data by; or
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
  • Where we use certain service providers who are established outside of the UK or EU, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Your Legal Rights

You have the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. If you wish to exercise any of the rights set out above, please email us at enquiries@app-611ab6a1c1ac1907148eef56.closte.com.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookie Policy

Cookies provide information regarding the device used by a visitor to the website. We will not use cookies to collect personally identifiable information about you.

We may use cookies to gather information about your device in order to assist us in improving the website and user experience. If you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings.

We may use cookies via Google Analytics to understand more about your visit. For more information on the cookies set by Google Analytics, including information on how to opt out, please visit google.com/intl/en/privacypolicy.html.