Ecommerce order fulfilment Gateshead
Fulfilment services for eCommerce businesses
Gateshead Order fulfilment
Technology driven order fulfilment solutions for Gateshead businesses
Our offer of order fulfillment for Gateshead businesses includes a complete pick, pack and distribution service managed through a cloud based order management system.
How it works?
Order fulfilment isn’t just about fulfilling orders
We ensure your customers receive a positive experience every time whether they are looking to have orders fulfilled in Gateshead or not, which is why efficiency and accuracy are at the core of our process.
We offer you a complete and seamless fulfilment solution from receiving goods to dispatching orders, supported by our cloud-based order fulfilment software. There are 4 key steps in our order fulfilment process.
Our highly skilled team in the supply chain at the fulfilment centres will receive delivery of your stock direct from your manufacturer or supplier. Our Customs Bonded Warehouse also enables us to store goods imported from outside of the UK. Once we receive your stock, logistics processes can begin such as: items quality control and inventory before they are stored in our secure warehouse.
Pick and pack
The pick & pack step is the most important in the fulfilment process because it often has the biggest impact on your customer experience. Our experienced team will ensure your items are swiftly picked and packed and ready for dispatch with all the steps logged in our cloud based IT system.
When your item is ready to be shipped, we ensure it is delivered on time. With Service level reaching 99.9% you can rest assured your orders are dispatched on time. The tracking information is uploaded to the system where it can be viewed in real-time. We work alongside all major couriers including Royal Mail, DPD, DHL, Parcelforce and DX.
Ready to have your Gateshead orders fulfilled? Let us know few details about your product and we will get back to you with pricing to your needs.
The first step is to set up the client within our fulfilment and leading e-commerce management system. This consists of product descriptions, weight and dimensions, carton sizes, SKU codes, EAN codes and any other barcodes present on the products. We can also set up any bundles that you require, as well as map alternate codes if products have different codes on different platforms.
This is the initial set up with a customer’s API, such as Amazon, eBay, Shopify and WooCommerce. Once the set-up is complete, we run a number of test orders through the system to check the order flow into management system.
We will set up your initial user on our system, with permission preferences, scheduled reports and notifications. Each user can have a different range of preferences, privileges and notification settings.
Once the onboarding process for order fulfilment Gateshead is complete, we will arrange a web talk-through of our system to show you a step by step guide on how the e-commerce management system works. We will also provide you with ‘How to’ documents to help while you get familiar with the software, as well as a list of all contacts within The Storage Place.
Specialising in order fulfilment Gateshead
Variety of industries
We specialise in providing fulfilment solutions for such industries as:
- fitness & lifestyle,
- essential oils and skincare,
- vaping kits and e-cigarettes,
- lifestyle products,
- many other…
Specialising in large scale fulfilment we supply additional services as part of Gateshead order fulfilment such as assembling fitness equipment at your customer’s house.
If your industry is not on the list contact us, and we will get in touch to find a solution tailored to you.
Essential oils and skincare products
Vaping kits and ecigarettes
Quick and reliable shipping for order fulfilment Gateshead
The Storage Place provides low-cost shipping and same-day dispatch among many other options for product shipping thanks to our global network of couriers.
We work closely with reliable shipping partners who help us deliver to the UK, Europe and worldwide.