How can you improve your customer experience?
Clear delivery & returns information
Quick response times are essential to good customer service. This includes answering email queries within a certain timescale, responding to returns, and also an efficient delivery service. After all, if customers receive the wrong order, or it arrives late, this will impact on both repeat purchases and also a negative reputation. Especially during ecommerce peak time like Christmas.
Modern stock management system
A modern stock management system that can integrate with your shop is the key to ensure you are not fulfiling orders when your goods are out of stock. Our order fulfillment API integrated, innovative, robust and secure cloud based IT system gives you visibility, control and 24/7 access from anywhere. Allowing you to stay efficient, manage high volumes and most importantly, respond quickly to changing demand.