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The Storage Place 20th Anniversary – an interview with Michael Meredith

by | Sep 16, 2019 | Fulfillment Warehouse

2019 marks the 20th Anniversary of the business and our now Managing Director, Michael Meredith. Let’s find out a little more about Michael and his history at The Storage Place.

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20th anniversary Q&A with Michael Meredith

  1. What was your line of work before The Storage Place?
  2. On leaving school at 16 years old I got a job in the retail motor industry where I started as an Apprentice Technician and worked my way through to Dealer Principal. After a fantastic 26 years in the industry, I decided it was time for a change and joined a new start-up business called The Space Station, now The Storage Place.

  3. How has the business evolved in the last 20 years?
  4. The Storage Place started as a heavy industrial storage business, servicing local heavy industrial manufacturing companies such as Nissan, Davy Roll, Rolls Royce, Siemens and SMD to name a few. The addition of general palletised goods warehousing which over time evolved into picking orders and grew into order fulfilment. We now specialise in technology driven and cost-effective order fulfilment solutions for eCommerce retailers.

  5. What do you think makes The Storage Place different?
  6. We pride ourselves on working closely with customers to ensure we meet their needs, attention to detail is key to ensuring our operational and in particular pick and pack accuracy is to the highest standards. We have been certified for ISO Quality status since 2002 and ISO 9001:2015 last year. The ISO 9001:2015 standard is an integral part of our efforts towards sustainable development and improving our overall performance.

    We also offer Customs Bonded Warehousing, approved by HM Revenue & Customs. Our bonded warehouse service enables us to store your goods imported from outside of the EU whilst deferring payment of Duty and VAT until the goods have been sold, also HMRC approved for the Fulfilment House Due Diligence scheme, allowing us to provide these services to none UK / EU businesses.

    Also, an approved Seller Fulfilled Prime partner for customers selling on Amazon.

  7. What has been your biggest success while running the company?
  8. There have been so many successes over the last 20 years, but I would say building the business from scratch has been a huge achievement. It started with an empty building and no customers but with a vision and determination we have created what it is today.

    I’m also extremely proud of and grateful to our long-standing and loyal team of employees who are at the core of the business. Throughout the last 20 years, together we have gained ISO accreditation, customs bonded warehouse status and long-term happy customers, as demonstrated through our Google reviews.

Michael Meredith and the team members in front of The Storage Place building

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  1. What has been your biggest challenge?
  2. As for many businesses, the 2008 recession was a very challenging time – surviving an extended period of downtime during the recession and minimising the impact it had on the business and the people that work for here.

  3. What do you hope to accomplish within the next year?
  4. At the beginning of 2019 our team expanded with the addition of a Head of Commercial Development. This year I would like our company to attend more events, conferences and exhibitions.

    Our plan is to build on the successes of the last few years and double our turnover over the next few years, while continuing to maintain an excellent relationship with customers, suppliers and our network of complimentary business relationships which allows us to offer a wider and more comprehensive service.

    In addition, we’re going through approval for AEO Customs status which recognises that our customs controls and procedures are efficient and meet EU standards.

  5. What makes you excited about Mondays?
  6. Mondays are the busiest day of our week so it’s a great way start to the week! In eCommerce retail, our customers sell on average an extra 50-60% over weekends, so making sure all orders go out, on time, in full, on a Monday, as every other day is our priority.

  7. What do you enjoy doing in your spare time?
  8. Like most business owners, I’m either at work or thinking about my business every waking hour! But in my spare time I love and enjoy spending time with my ever-expanding family, with friends, and travelling and eating good food when I get the chance, all of the usual things!

Michel Meredith, thank you very much.

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The interview was done with Michael Meredith on September 5th, 2019, Gateshead.